What to expect

Please take a flight if you want a fast and modern transport.  The train itself...

Location of the train stations on Google maps

Hanoi railway station: https://maps.app.goo.gl/G6mbbSWY79EbqfpT7 Ninh Binh railway staion: https://maps.app.goo.gl/BiCLpa6nx8FGPWu96 Dong Hoi railway station: https://maps.app.goo.gl/5JAqdaaFi9siTkjq8 Hue...

Is there a discount for kids?

Unfortunately, Our prices are all adult prices. Kids under 6 years old are free of...

Regarding your luggage?

Basically, there is no limitations on your luggage. You can bring up to 1 big...

Cancel/Refund policy

 Any cancellations or modifications must be made by email or WhatsApp. Modifications could be made...

Terms & conditions

Lotus train direct bookings will be processed via https://lotustrain.vn or lotustrain.com – the Official Booking...

How to modify/cancel my reservation?

We understand travel plan can change, so surely you can modify or cancel your reservation....

How do you protect our personal information?

We have no commercial obligations with any party. The sensitive information you provided is only...

we have 3 can we have the private cabin to ourselves?

Surely YES, but you need to buy 4 tickets and leave the 4th person details...

I found another Lotus train website, is it also your official website?

Yes, we have 2 official websites lotustrain.com and lotustrain.vn  Our phone numbers and email address...