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Home » FAQ » Page 2

we have 3 can we have the private cabin to ourselves?

Surely YES, but you need to buy 4 tickets and leave the 4th person details...

I found another Lotus train website, is it also your official website?

Yes, we have 2 official websites lotustrain.com and lotustrain.vn  Our phone numbers and email address...

How do I get the tickets?

Soon after you book, we will send an email with your boarding pass attached. You...

Is there Wi-Fi on the train?

Yes, we provide free Wi-Fi. The password is on your boarding pass (E-ticket)...

I am travelling alone, can I book the whole cabin to myself?

Big YES, but you need to buy 2 tickets for the VIP 2 berth cabin...

Can I have 2 lower beds?

No you cannot, if you book 2 tickets in a 4X cabin. we usually assign...

We are a family of 5, how do I book?

We have had many families of 5 taking our Lotus train service. The most preferred...

Can I leave my luggage at one of your offices

No, really sorry. But all the train stations offer the luggage keeping service by their...

Is there a restaurant on the train?

Hi, The price you paid includes some snacks, drinks with beer or coke, coffee and...

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LOTUS TRAIN SERVICE

Address: No. 40, Lane 56, Ngo Sy Lien Str. Dong Da Dist, Ha Noi, Vietnam.
Tel: +84 868 060 269 (Mr. Hieu)
       +84 984 492 618 (Mr. Thanh)

Email: mrhieu@lotustrain.vn booking@lotustrain.com

Websites: lotustrain.com lotustrain.vn

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