FAQ How to modify/cancel my reservation? Posted on 21/08/2023 by adminlbk We understand travel plan can change, so surely you can modify or cancel your reservation. If you need to modify or cancel, just send us an email or send us a WhatsApp message to +84 868 060 269. Thank you! Categorys: FAQ Tags: Other FAQs Terms & conditions What to expect A group of 5? Can I have 2 lower beds? Regarding your luggage? Cancel/Refund policy We are a family of 5, how do I book? Is there a discount for kids? What to expect we have 3 can we have the private cabin to ourselves? I found another Lotus train website, is it also your official website? Location of the train stations on Google maps