FAQ How to modify/cancel my reservation? Posted on 21/08/2023 by adminlbk We understand travel plan can change, so surely you can modify or cancel your reservation. If you need to modify or cancel, just send us an email or send us a WhatsApp message to +84 868 060 269. Thank you! Categorys: FAQ Tags: Other FAQs Cancel/Refund policy Can I have 2 lower beds? How do you protect our personal information? I found another Lotus train website, is it also your official website? Location of the train stations on Google maps Terms & conditions we have 3 can we have the private cabin to ourselves? Regarding your luggage? How do I get the tickets? What to expect I am travelling alone, can I book the whole cabin to myself? How to modify/cancel my reservation?