FAQ How to modify/cancel my reservation? Posted on 21/08/2023 by adminlbk We understand travel plan can change, so surely you can modify or cancel your reservation. If you need to modify or cancel, just send us an email or send us a WhatsApp message to +84 868 060 269. Thank you! Categorys: FAQ Tags: Other FAQs Is there Wi-Fi on the train? Cancel/Refund policy How do you protect our personal information? How do I get the tickets? Is there a restaurant on the train? Regarding your luggage? Can I have 2 lower beds? What to expect We are a family of 5, how do I book? I found another Lotus train website, is it also your official website? we have 3 can we have the private cabin to ourselves? I am travelling alone, can I book the whole cabin to myself?