FAQ How to modify/cancel my reservation? Posted on 21/08/2023 by adminlbk We understand travel plan can change, so surely you can modify or cancel your reservation. If you need to modify or cancel, just send us an email or send us a WhatsApp message to +84 868 060 269. Thank you! Categorys: FAQ Tags: Other FAQs What to expect I am travelling alone, can I book the whole cabin to myself? Please be awared Terms & conditions I found another Lotus train website, is it also your official website? What included? Cancel/Refund policy How do I get the tickets? we have 3 can we have the private cabin to ourselves? Is there a discount for kids? We are a family of 5, how do I book? Location of the train stations on Google maps